as Calum's complaint but a grumble about the NHS.
Auntie Maud is in a convalescent hospital now. She is better than she was but the consultant is concerned because her cough isn't going. He fears the pneumonia shadows may be concealing something nasty and wants her to have ... um ... one of those things when you go in a tube. (It's 10.30 and past my bedtime.) She doesn't want to.
Anyway she can't go to the toilet on her own so has to rely on the nurse to bring her a bedpan. On Saturday she asked the nurse at 10.50 am for one. The nurse said, 'hang on, I'll be back now.'
At 1.20pm, Auntie Maud called her again. The nurse snapped, 'I only have one pair of hands.'
Auntie Maud isn't one to be snapped at so she told the nurse what she thought but by then it was too late and she'd wet herself.
To be fair to the nurse there were only two of them on duty, looking after about 18 elderly ladies, but that doesn't excuse rudeness.
Auntie Maud is 88. She deserves respect and, even more importantly, to be allowed to retain her dignity.
As I said, nothing compared to the treatment meted out to Calum's wife, but it is symptomatic of an understaffed institution.