Yesterday the man from B&Q phoned me. 'We're coming to fit your kitchen next week.'
'Yes, I know.'
'Well,' he took a we-have-a-problem breath, 'we have a problem with your cooker.'
They couldn't get the one I'd ordered - my guess is that they forgot. Rangemaster, the manufacturers, don't have any in stock as they build more or less to order, especially in these recession days. He offered me another Rangemaster, almost exactly the same except it didn't have a lid. 'But it does have a wok stand and griddle.'
'But I want the one I ordered with a lid.'
'This one's got a child-proof lock.'
'I want a lid.'
'It's more expensive, but obviously, we wouldn't charge you the extra.'
'I'll think about it.'
I thought and came to the conclusion I wanted the one I'd ordered. It took us long enough to choose it and I've waited years for my new kitchen: if we have to delay fitting the kitchen for a few more weeks it won't hurt.
I called them back and told them.
Today the man from B&Q phoned me again. 'My boss has said we'll go ahead with fitting your kitchen and we'll lend you a cooker until yours is ready.'
Yay! Hooray for the assertive me!!